Testimonials

Ms Primarolo, Dursley. GL11

Thank you. Prompt, efficient service. Great results, excellent value. Really pleased with the clean, sparkling oven.

Ms Primarolo, Dursley. GL11

Mr Kemp, Malmesbury. SN16

We cannot thank you enough. FANTASIC is an understatement. Our oven would scare most bottle heady people so the job OVENU did for us was beyond what we thought. We have a new oven!!!

Mr Kemp, Malmesbury. SN16

Miss Maslin, Yate. BS37

Clive arrived right on time, and undertook my oven clean in the manner he had explained over the phone.Not sure I want to ruin the look by cooking in it again! Thanks very much.

Miss Maslin, Yate. BS37

Ms Briddon, Sherston. SN16

Wow! Oven looks brand new again! Definitely will be booking Clive to do it again. AND looking forward to cooking safe in the knowledge there will be no smoke!

Ms Briddon, Sherston. SN16

Mrs. Bowman, Stoke Lodge. BS34

Absolutely amazing, my oven is like new. Would recommend 100%.

Mrs. Bowman, Stoke Lodge. BS34

Mrs. Wilson, Charfield. GL12

Very pleased, turned up on time, very friendly, left me with a sparkling new looking oven. Would definitely use again.

Mrs. Wilson, Charfield. GL12

Mrs Smith, Coalpit Heath. BS36

An excellent job on my cooker. Great and easy to deal with. Would highly recommend.

Mrs Smith, Coalpit Heath. BS36

Mr Wyatt, Bradley Stoke. BS32

Cannot thank or praise Clive enough for the outstanding job he has done cleaning our oven. Everything was explained and undertaken with the highest professionalism. A superb job.

Mr Wyatt, Bradley Stoke. BS32

Mrs Edenborough, Stockwood. BS14

Yet again cannot thank Clive enough for making my oven look like new. Many thanks.

Mrs Edenborough, Stockwood. BS14

Mrs Wall, Wickwar. GL12

Clive was fantastic. My oven is sparkling and he was friendly and left my kitchen like he’d never been here. Will definitely use again.

Mrs Wall, Wickwar. GL12

Miss Goodman, Yate. BS37

Arrived on time. Very friendly and trustworthy. Did a brilliant job – my oven looks brand new! Would recommend without hesitation!

Miss Goodman, Yate. BS37

Mrs Lee, Yate. BS37

Have had Clive to clean my oven for approximately 4 years. Such a nice man, complete perfectionist. You will never want to clean your oven again. Excellent service.

Mrs Lee, Yate. BS37

Mrs Hatton, Yate. BS37

Friendly, professional and helpful service. Delighted with my spotlessly clean oven.

Mrs Hatton, Yate. BS37

Mrs Buckland, Malmesbury. SN16

Fabulous service from Clive. Lovely clean oven, very pleased. Will recommend to friends.

Mrs Buckland, Malmesbury. SN16

Mrs Castle, Berkeley. GL13

Very pleased.

Mrs Castle, Berkeley. GL13

Mrs Maw, Chippenham. SN14

What a fantastic job Clive has done! The whole kitchen looks different!! Very impressed and will be using OVENU again. Thanks.

Mrs Maw, Chippenham. SN14

Mrs Vlietstra, Charfield. GL12

Received a friendly service. Clive was very knowledgeable and kept floors and cupboards covered and clean. Very pleased. Thank you.

Mrs Vlietstra, Charfield. GL12

Mrs Gibson, Corsham. SN13

Very pleasant and efficient. Lovely sparkling oven.

Mrs Gibson, Corsham. SN13

Mrs Farrell, Tetbury. GL8

Thanks for a great oven clean which now looks as good as new.

Mrs Farrell, Tetbury. GL8

Mrs Helen Markham. GL11

The oven always looks brand new. We look forward to Clive’s visit each year.

Mrs Helen Markham. GL11

Mrs Badman, Chipping Sodbury. BS37

Friendly service. An excellent job well done. Would use again.

Mrs Badman, Chipping Sodbury. BS37

Mrs Jenning, Wickwar. GL12

How wonderful to have my ovens back like new. I wish I had known of you years ago.

Mrs Jenning, Wickwar. GL12

Jenny Ashe, Eastcombe. GL6

Clive is a very professional, friendly worker who has transformed my oven from one of which I was very ashamed to a sparkling ”new” one.

Jenny Ashe, Eastcombe. GL6

Poppy Chandler, Stroud. GL6

Absolutely fantastic service – the oven looks brand new! No chemical smell is a real bonus.

Poppy Chandler, Stroud. GL6

Helen Davies, Hullavineton. SN14

A great service – I’ll tell everyone! Clive was on time, gave a great service and I’ll look forward to seeing him again in 12 months!

Helen Davies, Hullavineton. SN14

Beki Culling, Lea. SN16

Excellent service! Clive Wallace was helpful and informative during the initial phone contact and the service was fab – even better than I thought. My oven is better than it was from new – thank you very much.

Beki Culling, Lea. SN16

Mrs. E. Burtt, Chippenham. SN15

Excellent service once again, extremely friendly and wonderfully sparkling oven…..good as new!! Many thanks.

Mrs. E. Burtt, Chippenham. SN15

Trish Mills, Cam. GL11

Absolutely delighted. The oven looks brand new, and I was able to leave the technician while I went to Tesco! Totally trustworthy and obliging and even gave me a lesson on how to work the grill. Many thanks indeed.

Trish Mills, Cam. GL11

Mrs Doggett, Wickwar. GL12

A very efficient and professional service from the very first phone call. I am absolutely delighted with the result and most definitely will use OVENU again.

Mrs Doggett, Wickwar. GL12

Mr Mowbray, Dursley. GL11

Excellent service. My oven looks like new again. Friendly service and sparkling results. Clive even replaced the blown bulb in the lower oven. He gave me some great tips on keeping my oven clean but, I’ll still be calling him back again.

Mr Mowbray, Dursley. GL11

Mrs Jordon, Malmesbury. SN16

Clive has made my oven look as new as the day I bought it. I’m sure my baking will look even better now I can see it clearly through the door. Fantastic – well worth the money.

Mrs Jordon, Malmesbury. SN16

Miss Brackley, Portishead. BS20

Thank you Clive for a very prompt and efficient response to initial enquiry. My oven looks like new I’m really pleased with the finished result. I would not hesitate to recommend you.

Miss Brackley, Portishead. BS20

Mrs Rowley, Malmesbury. SN16

We are chuffed as punch with the results of our now very spanking clean oven. Clive has been extremely kind, helpful and easy to have around and has exceeded our expectations. Will definitely be using again.

Mrs Rowley, Malmesbury. SN16

Mrs Peacock, Tetbury. GL8

Very prompt, efficient and helpful service. AGA looked like new. Thank you. I’ll definitely be in touch again.

Mrs Peacock, Tetbury. GL8

Mrs Cook, Chipping Sodbury. BS37

Clive arrived on time and was friendly and helpful throughout his visit. The double oven was immaculate afterwards – as new – and the kitchen was left clean and tidy. Excellent service. Thank you.

Mrs Cook, Chipping Sodbury. BS37

Mrs Terrell, Chippenham. SN14

Excellent job. ‘Does what is said on the tin’.

Mrs Terrell, Chippenham. SN14

Mrs Belcher, Wickwar. GL12

Polite and personable. A pleasure to have around children and dogs. Great clean – as new!

Mrs Belcher, Wickwar. GL12

Mrs Robertson, Dursley. GL11

Excellent job, very professional.

Mrs Robertson, Dursley. GL11

Mrs March, Charfield. GL12

Excellent service – on time as always. Never any mess – always clean and tidy. Clive is very friendly and informative.

Mrs March, Charfield. GL12

Mrs Greenway-Jones, Tetbury. GL8

Absolutely wonderful job – thank you so much. Friendly, efficient and cost effective service – would recommend to everyone.

Mrs Greenway-Jones, Tetbury. GL8

Mrs. S. Byatt, Chippenham. SN14

Peace of mind knowing that Clive will come each year and make my oven sparkle like new again even though it is really at least 10 years old.

Mrs. S. Byatt, Chippenham. SN14

Mrs James, Stroud. GL10

My oven is once again beautiful and shiny! Looks like new again. I wont be cooking for a while!

Mrs James, Stroud. GL10

Mrs Aries, Iron Acton. BS37

Fantastic. Well worth the money! Also found out how to clean the glass on my wood burners. Brilliant service.

Mrs Aries, Iron Acton. BS37

Mrs Turner, Dursley. GL11

Once again thank you for a wonderful service and returning my oven to  shining and sparkly. You are in the diary for next year already.

Mrs Turner, Dursley. GL11

Mrs Young, Wotton-Under-Edge, GL12

Once again Clive has provided excellent service. My oven is as new and we had a nice chat too! Fabulous!

Mrs Young, Wotton-Under-Edge, GL12

Lesley Hodges, Burton. SN14

I am extremely happy with my sparkling oven – it looks just like new. Thank you Clive for your hard work!

Lesley Hodges, Burton. SN14

Elaine Flanagan, Tetbury. GL8

Brilliant clean on our oven as always. It’s like having a new oven at a fraction of the price. Don’t know what I’d do without the service.

Elaine Flanagan, Tetbury. GL8

Sylvia Shaw, Berkeley. GL13

I am very pleased with my oven cleaning experience today. I can’t remember when it was clean. Clive was very helpful in explaining what was going on and very good at his job. Many thanks.

Sylvia Shaw, Berkeley. GL13

Dee Smith, Kingswood. GL12

Thank you very much for a new shiny oven! Great service all round.

Dee Smith, Kingswood. GL12

Vicky Pember, Hawkesbury Upton. GL9

Fantastic service-my extremely mucky oven is now gleaming!

Vicky Pember, Hawkesbury Upton. GL9

Gemma Bird, Sherston. SN16

Many thanks for a thorough and impressive job. I now look forward to cooking in my Range! Very prompt, polite service and good company too, on a crazy day. will certainly recommend to others.

Gemma Bird, Sherston. SN16

Karen Williams, Yate. BS37

What a fantastic service, on time (which makes a change for contractors!) and my oven looks as good as new-too sparkly to want to use it! Well done and thanks.

Karen Williams, Yate. BS37

Victoria Ebborn, Wickwar. GL12

Prompt arrival. Very clean and tidy. Sparkling results and dont want to use my oven again. Service was as it said on the tin!!

Victoria Ebborn, Wickwar. GL12

Gayle Capps, Sherston. SN16

Thank you for my lovely clean oven – with no effort on my part! I would thoroughly recommend OVENU.

Gayle Capps, Sherston. SN16

Elaine Scott, Sherston. SN16

We were delighted with the results of our oven clean. It looks like a new oven and I will definitely not bother doing it myself in the future!

Elaine Scott, Sherston. SN16

Mary Chancellor, Wotton-Under-Edge.GL12

Absolutely delighted with the service and end result. A joy to have a cheerful professional in my home. Would recommend to anyone and everyone.

Mary Chancellor, Wotton-Under-Edge.GL12

Carole Owen, Chippenham. SN14

Clive arrived on time and got straight on with the job in hand. Both ovens were in a really bad way but he got them both spotless. In fact they looked cleaner than when I first moved in 13 years ago! I would definitely use him again and wouldn’t hesitate in recommending his oven valeting services to my friends.

Carole Owen, Chippenham. SN14

Miss Smith, Tetbury. GL8

Best money ever spent. It didn’t look like the same oven !!

Miss Smith, Tetbury. GL8

Mrs. Selby, Dursley. GL11

Seriously impressed with Clive’s work! My oven looks amazing and I will definitely be recommending him.

Mrs. Selby, Dursley. GL11

Susann Wych, Crudwell. SN16

Wonderful man. Wonderful service & a ‘new’ oven!! 12/10….very happy 🙂

Susann Wych, Crudwell. SN16

Helen Craddock, Chipping Sodbury, BS37

Wonderful friendly service. Arrived exactly on time and has left me with looks like a brand new oven! Thank you so very much Clive.

Helen Craddock, Chipping Sodbury, BS37

Tracey Swanston – Cornwell, Dursley. GL11

Clive has bought my cooker back to life. It’s fantastically clean. I enjoyed the prompt and efficient service and also the pleasant conversation from Clive. I would recommend OVENU to my friends and family.

Tracey Swanston – Cornwell, Dursley. GL11

Diane Short, Wickwar. GL12

Amazing results – oven looks like new! Clive has been very accomodating with the hassle of a new puppy. Polite and easy to chat to.

Diane Short, Wickwar. GL12

Natasha Jones, Wickwar. GL12

My oven looks like new. So clean, and now shining. Thank you so much. Will use OVENU again.

Natasha Jones, Wickwar. GL12

Mrs Lambert, Westonbirt. GL8

Excellent service, quick, clean and an oven that now looks like new.

Mrs Lambert, Westonbirt. GL8

Mrs. J. Huxford, Hawkesbury Upton. GL9

Courteous, and did an excellent job – will definitely use again and recommend to others.

Mrs. J. Huxford, Hawkesbury Upton. GL9

Rachel Rushant, Yate. BS37

My OVENU rep Clive is very friendly, and offers advise about maintaining my oven. The end result was amazing both times. This time I had the full valet on a Range cooker and it now looks brand new. I dont have time to clean the oven myself and feel OVENU offer a fantastic service. Thank you Clive.

Rachel Rushant, Yate. BS37

Judy McCavana, Nettleton. SN14

Clive appeared on time as always – polite, charming to have around- the oven looks beautifully cleaned with the minimum of mess or inconvenience. Wonderful!!

Judy McCavana, Nettleton. SN14

Lynne Curran, Yate.BS37

Clive arrived on time, left everything clean and tidy and a new oven, it was cleaned that well.

Lynne Curran, Yate.BS37

Lynne Cumming, Wickwar. GL12

Just amazing! Would recommend to everyone.

Lynne Cumming, Wickwar. GL12

Liz Lieven  Bristol writes

Brilliant service – brought my 20 year old oven back to life ! Very prompt, friendly & everything left immaculate, thank you.

Liz Lieven  Bristol writes

Kerry Goad, Wotton – Under – Edge. GL12

Excellent service. Really pleased with how clean and sparkly my oven is!! Would definitely recommend! Thank you Clive.

Kerry Goad, Wotton – Under – Edge. GL12

Angie Knight, Chippenham

Would and will recommend to all my friends

Angie Knight, Chippenham

Cathy Curtis, Bristol

Very impressed. First time using service. Clean and efficient, friendly service. Will definately use again.

Cathy Curtis, Bristol

Sally Harrington, Brinkworth

Am delighted with the clean, it truly looks like a new cooker. Many thanks.

Sally Harrington, Brinkworth

Mrs. Paxton, South Gloucestershire

Excellent service. Oven looks like new !

Mrs. Paxton, South Gloucestershire

Jenny Grant, House of Cheese, Tetbury

I’d just like to say that Clive from OVENU has always provided us with a wonderful service. The cooker is a joy to use after each visit – and he is such a nice guy too !

Jenny Grant, House of Cheese, Tetbury

Linda Boughey of ‘Party Mania’, Chipping Sodbury

Clive Wallace is my oven saviour ! Brilliant job every time !

Linda Boughey of ‘Party Mania’, Chipping Sodbury

Mrs. Purnell, Yate

Very pleased with the OVENU service and impressed with how the oven looks new again. Friendly and efficient service.

Mrs. Purnell, Yate

Mrs. Vanessa Weaver, Cam

Excellent service and knowledge of the appliance. Highly recommended.

Mrs. Vanessa Weaver, Cam

Mrs. Nikki Waterlow, Old Sodbury

Excellent service – lovely man. Very happy – see you again soon.

Mrs. Nikki Waterlow, Old Sodbury

Mrs. Browning, Uley

It is wonderful after OVENU’s visit to see my oven and cooker hood looking so pristine and completely clean

Mrs. Browning, Uley

Mrs. Flubacher, Stonehouse

Can’t believe it’s the same cooker – it looks as if it has just come from the showroom

Mrs. Flubacher, Stonehouse

Katherine Greenhalf, Corsham

Delighted with the standard of cleaning and customer service. My oven looks like new !

Katherine Greenhalf, Corsham

Jenny Trapnell, Nailsea

It looks like I have a new oven at a fraction of the cost. Clive arrived at the time agreed and was very clean and tidy. My mother-in-law will be impressed !

Jenny Trapnell, Nailsea

Dawn Speller, Bulkington

Absolutely fantastic – efficient, courteous and professional service. Very highly recommended.

Dawn Speller, Bulkington

Mr. Alan Piper, Wickwar

The oven and extractor hood look like new. Very satisfied.

Mr. Alan Piper, Wickwar

Sheila Davis, Yate

Brilliant services. Oven like new ! Friendly, reliable representative.

Sheila Davis, Yate

Mrs. Armstrong, Castle Combe

Very friendly, efficient service.

Mrs. Armstrong, Castle Combe

Mrs. Nicki Hardiman, Hullavington

Excellent service. I have had my oven valeted twice now and it looks good as new both times. Really pleased with the results and it saves me pounds on cleaning fluids that don’t work !!

Mrs. Nicki Hardiman, Hullavington

Allison Ball, Corsham

Great service, arrived on time and very pleasant to talk to and knowledge of subject very impressive.

Allison Ball, Corsham

Helen Goodburn, Yate

I am very pleased to have had this service, an extremely well done job with no fuss or hassle. I will be happy to recommend this (OVENU) to family and friends.

Helen Goodburn, Yate

Version 1.3

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.